When the Only Choice is No Choice

UnitedHealthcare reached an agreement with Medtronic to become the preferred, in-network durable medical equipment (DME) provider of insulin pumps, effective July 1, 2016. (Source)

Even if you and your doctor decide a different company’s insulin pump is right for you, you won’t be able to get it through UnitedHealthcare unless you pay out of pocket for it, because their preferred company is now Medtronic. This is kind of like how the insurance companies currently dictate the brand of meters and test strips you’re able to get.

And it’s bad news bears for those with T1D and UnitedHealthcare. 

When an insurance company dictates my therapy, they’re possibly inhibiting my quality of life. If I have to be attached to a medical device 24/7 for 4 years, I want it to be 1) something I like and 2) something that works for me. And my diabetes is not the same as others’ diabetes, and pumps are not one-size-fits-all. 

I appreciate Tandem immediately issuing a statement. Their CEO is quoted in the image below, and I couldn’t agree more. 


If this is the new direction medical insurance and healthcare is going, then it’s going to get really, REALLY bad for us. It’s not like I can very easily (if at all) choose a different insurance provider that works with the pump company I prefer! 

So what do we do?

Well, I’m making as much noise as possible on social media. And a lot of others are too. I’m tweeting with the hashtags #mypumpmychoice and #patientsoverprofits and tagging UnitedHealthcare in those tweets. I’m sending information on this change to every diabetic I know so they can make noise too. 


It may be a dull roar right now, but this is very quickly blowing up. I’m hoping for a firestorm, and for UHC to realize how asinine, degrading, and greedy their new policy is. 

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